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Toys for "kids" from 3 to 103!

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Post Sale Assistance

Shipping Delays: We endeavour to dispatch your order within 24 hours of receiving it. It should generally arrive anywhere in Australia within 10 to 21 days, even to the most distant places from our base in Victoria.  (International destinations can take from 7 days to 10 weeks, depending on shipping method). If you do not receive your order within a reasonable time, please contact you local Post Office to see if there is a package waiting for you to collect. (Not all Post Offices provide the courtesy of telling you there is a package waiting for you to collect). Premium postal services (eg: Express Post) are available at extra cost if requested at time of order. Such  services are somewhat more expensive.

We successfully send thousands of articles in the mail but there are rare instances of packages going astray in the postal system. We use the Australia Post parcel tracking service for parcels sent within Australia, which can provide a basic level of tracking for your parcel. 

Problems: If you have a problem with us, we want to know about it. Please phone, email or call on us to discuss anything which causes you concern with our products or service. Communication is the key to resolving any perceived difficulties. We value our customers and take our responsibilities seriously.

No Problems! We like to hear from you anytime. We welcome stories of your collections and models supplied by us and we like to see photos too. Let others know what a great service we provide, with a large selection of rural industry models that will satisfy their every desire.